Privacy Policy
Last Updated: August 7, 2026
Florida Quality Roofing (“Florida Quality Roofing,” “FQR,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use and protect it, and the choices available to you regarding your information.
This Privacy Policy applies to information collected through our website, contact forms, telephone communications, text messaging, email communications, and other interactions with Florida Quality Roofing.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone or mobile number
- Mailing or property address
- City and location information
- Information about your property or roofing needs
- Service requests and estimate requests
- Appointment and scheduling information
- Communications you have with us
- Project, transaction, invoice, and payment information
- Any other information you choose to provide through our website, forms, telephone calls, text messages, or other communications
We may also automatically collect certain technical information when you use our website, including your IP address, browser type, device information, pages visited, referring website, approximate location, and information about how you interact with our website.
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and requests for roofing services.
- Provide estimates, inspections, repairs, roofing services, and customer support.
- Schedule and manage appointments and projects.
- Communicate regarding service requests, appointments, estimates, projects, and customer-service matters.
- Send transactional and informational communications.
- Send marketing or promotional communications when you have provided the appropriate consent.
- Respond to telephone calls, emails, text messages, and website inquiries.
- Maintain records relating to our customers and services.
- Improve our website, services, advertising, and customer experience.
- Measure the effectiveness of our website and marketing efforts.
- Prevent fraud, spam, misuse, or security threats.
- Comply with applicable legal and regulatory requirements.
3. SMS/Text Messaging
Florida Quality Roofing may offer SMS/text messaging for customers and prospective customers who choose to opt in.
When you provide your mobile number and affirmatively consent to receive SMS communications, you may receive marketing and non-marketing messages from Florida Quality Roofing. These may include messages concerning roofing inquiries, estimates, appointment confirmations and reminders, scheduling, project or service updates, customer support, follow-ups, special offers, promotions, and other communications related to Florida Quality Roofing.
Consent to receive SMS messages is not a condition of purchasing goods or services from Florida Quality Roofing. Where SMS consent is collected through a website form, the SMS consent option is voluntary and is not selected by default.
Message frequency varies. Message and data rates may apply.
You may opt out of receiving SMS communications at any time by replying STOP to a message from Florida Quality Roofing. You may reply HELP for assistance.
After opting out, you may receive a confirmation message acknowledging your request. You will no longer receive SMS messages unless you subsequently opt in again.
4. SMS Consent and Mobile Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Florida Quality Roofing does not sell, rent, or transfer SMS opt-in information or consent to third parties for their own marketing or promotional purposes.
SMS consent is specific to Florida Quality Roofing and is not transferable to another business for its independent marketing purposes.
5. How We Disclose Information
We may disclose personal information when reasonably necessary to operate our business and provide requested services, including to service providers that perform functions on our behalf, such as website hosting, customer relationship management, communications, payment processing, scheduling, analytics, and other operational services.
These providers may access information only as reasonably necessary to perform services on our behalf and subject to applicable contractual and legal requirements.
We may also disclose information when required by law, regulation, court order, legal process, or governmental request, or when reasonably necessary to protect the rights, property, safety, or security of Florida Quality Roofing, our customers, or others.
The disclosures described above exclude text messaging originator opt-in data and consent. SMS opt-in data and consent will not be shared with third parties except aggregators and providers involved in delivering text messaging services as necessary to provide the SMS program.
We do not sell or rent personal information to third parties.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors interact with our website, measure website performance, and support analytics and advertising activities.
These technologies may collect information such as:
- IP address
- Browser and device information
- Pages viewed
- Time spent on pages
- Referring URLs
- Website interactions
- Advertising or campaign attribution information
Some cookies are necessary for website functionality, while others may support analytics or advertising.
Your browser may allow you to block, delete, or otherwise manage cookies. Disabling certain cookies may affect the functionality of portions of the website.
7. Analytics and Advertising
We may use analytics, advertising, and measurement technologies to understand website traffic, evaluate advertising performance, and improve our services and marketing.
These technologies may collect technical and website-interaction information. Information collected through these tools is handled according to this Privacy Policy and the applicable service provider’s privacy practices.
SMS opt-in data and consent are not provided to advertising platforms or other third parties for their own marketing or promotional purposes.
8. Data Security
Florida Quality Roofing uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no electronic transmission or data-storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business records, comply with legal or regulatory obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending on the type of information and applicable legal or business requirements.
10. Your Rights and Choices
Depending on applicable law, you may have the right to:
- Request access to personal information we maintain about you.
- Request that inaccurate information be corrected or updated.
- Request deletion of certain personal information, subject to applicable legal and recordkeeping requirements.
- Opt out of marketing emails by using the unsubscribe link contained in those communications.
- Opt out of SMS communications by replying STOP.
- Request assistance regarding SMS communications by replying HELP or contacting us.
- Manage cookies through your browser or device settings.
To submit a privacy-related request, contact us using the information below.
11. Third-Party Websites and Services
Our website may contain links to websites or services operated by other organizations. Florida Quality Roofing is not responsible for the privacy practices, security, or content of websites or services that we do not control.
We encourage you to review the privacy policies of those websites before providing personal information.
12. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal requirements.
When changes are made, the revised policy will be posted on this page with an updated “Last Updated” date.
14. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:
Florida Quality Roofing
2421 NE 4th Ave.
Pompano Beach, FL 33064
Phone: 954-458-6095